Refund Policy

At MyInJapan.co, we strive to ensure customer satisfaction. If you are not fully satisfied with your purchase, please review our refund policy below.

Refund Eligibility

  • Refund requests must be made within 30 days of receiving the product.
  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Proof of purchase is required for all refunds.

Non-Refundable Items

  • Personalized or custom-made items
  • Sale items

Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed, and a credit will be applied to your original payment method within 7-10 business days.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or contact your credit card company. If you’ve done this and still haven’t received your refund, please contact us at contact@myinjapan.co.


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